We value our reputation as a hair salon and day spa that provides not only excellence in technical services, but that creates an atmosphere of genuine caring and concern for your well-being. Please don't hesitate to advise a guest service representative if you need any assistance or have any questions.

Appointments
Being on time for your appointment is greatly appreciated so that you may receive your full service and our other guests are not inconvenienced. Please arrive 15-30 minutes in advance of your appointment to allow time for you to change into a robe, complete our Guest Pre-Treatment Form and to relax prior to your service.  Thirty minutes is suggested if you are having facial or body treatments.   

Cancellations
Should a cancellation or date change be necessary, we request a minimum of 24-hours notice for any single service. A 48-hour notice is required for any multiple service or spa package cancellation. The full service will be charged on any late cancellations or no-show appointments.

Pricing
Mario Tricoci Hair Salons & Day Spas reserves the right to modify, discontinue, or raise prices on certain treatments without prior notification to ensure that maximum standards of service and quality are met.  If you have any questions, please ask your Guest Service Representative when you book your appointment.

Gratuities
Tipping is left to the discretion of our clients with the exception of our resort locations where a service charge is automatically applied. Gift certificates do not include gratuity unless noted otherwise.

Method of Payment
We accept all major credit cards, debit cards, business and personal checks and cash. 

Age Requirement
The Salon and Spa is an adult oriented atmosphere; therefore we are not able to accept appointments for children under the age of 16 years, unless accompanied by a parent.   Children under the age of 18 are not allowed in the spa unless they are receiving services. Children under the age of 18 may need a signed waiver and/or accompaniment by a parent or adult guardian for services.  Please note: Online bookings cannot be made by or for persons under 18 years of age.  Please contact your nearest location. 

For Your Comfort 
We request that you disclose any medical conditions and/or prescription medications as some services may be contraindicated.  Please advise our professional staff of any allergies or sensitivities or if you are pregnant.

Please feel free to request a male or female therapist. Our therapists are highly trained to be sensitive to your comfort and modesty at all times

For the comfort of all of our clients, all Mario Tricoci Hair Salons & Day Spas are smoke-free environments.

So you may fully enjoy your spa experience, and as a courtesy to other guests, we suggest you turn off your cell phone and pager.

Robes and slippers are provided for your comfort. For the protection of your clothing, we ask that you wear the robe that is provided. Please deposit them in the hamper at the conclusion of your service.

We regret that we cannot be responsible for the loss or damage of personal articles. We recommend that you leave your valuables at home or in your hotel room. However, if you do bring them to the Spa, please keep all valuables with you during your appointments. Please contact your nearest location for more information. 

Select services are not available to book online, please contact 800.TRICOCI.  To secure your appointment, we will request a credit card or gift certificate number, however you can pay for your services on the day of your appointment with cash, check, credit card or gift certificate.  A Mio Mario account is required to book an appointment.  Click here to create your account. 

Please note: Online bookings cannot be made by or for persons under 18 years of age.  Please contact your nearest location.  We do not perform any massage treatments during the first trimester of pregnancy.  Appointments can also be booked by calling the location you wish to visit.